About cookies and related technologies
A cookie is a small amount of text, connected to a specific website, saved in your browser. When you visit a website, any cookies connected with that site is sent to the server. Often, a cookie will contain just an ID number that identifies you to the server, so it can pull up your shopping basket for example. Websites also often give the user an ID number in the form of a cookie in order to track what the user does across pages. This can help the company understand how users interact with their website, for example what blog posts are the most popular.
There is also the concept of "local storage" in modern browsers, which we make use of. Local storage also allows the website to store information on your computer about you. Since it's a similar concept to a non-technical user, we'll use the word "cookies" to refer local storage as well in some places.
- to remember that you're signed in, and who you're signed in as
- to understand how you use our site
- so the live chat support app remembers who you are
The types of cookies we use
- Essential: these are cookies that are essential to the functioning of our site. Currently, that includes the data we store that makes it possible for you to stay logged in, the cookies that our chat app uses to remember you, and a cookie to remember if you've consented to cookies. If you disable these cookies in your browser, our app will not work.
How to set up your browser to block cookies
It is possible to have your browser block cookies, but please be aware many sites, including this one, may not work properly or at all.
If you're not sure what browser you're using, or to find out more about cookies, you can visit cookiesandyou.com, which includes a useful tool to figure out what browser you are using and show you the relevant instructions.