Pharmacies are offering an ever increasing array of services to patients, especially in a time where getting through to doctors' surgeries is harder than ever. Of course, the pandemic also brings challenges around keeping staff and patients safe, for example by limiting the number of customers in the store at any one time.
You can manage your time and customer load more effectively by having your patients book online using the myClara patient app, available on Web, iOS, Android. For appointments that don't need a physical presence, Clara offers a secure end-to-end encrypted video platform to conduct the appointment over.
It's easy to set up your calendar with your standard availability, and you can add one-off availabilities and block off time easily as well. Set up as many services as you like, with different appointment lengths as necessary. The services you offer are entirely up to you: as simple as a chat about the patient's medication or symptoms, through to blood pressure checks, smoking cessation, travel vaccinations and more.
You will receive a notification in Clara when a patient books their appointment, and you can define the minimum lead time for so you don't get caught off guard.
It's straightforward to temporarily hide a service from patients — this might be useful you if for example you need to wait on more stock of your flu or travel vaccines.
This online appointment booking software is tailored specifically for pharmacies and is available for £10 per branch per month. That price includes 5 hours of video appointments per pharmacy, and it's just 24p per hour after that (0.4p per minute).
The functionality we've described here is just the start. If there's a feature you're desperate to see, we'd love to hear from you, so get in touch on the live chat, our twitter or our facebook page and we'll discuss. In the meantime, we're going to keep adding features to keep your patients happy and make your job easier, so watch this space!